Monday, November 21, 2005

Civil Action Press Ponders Civil Action

A poorly administered city and costly ineffective city services contribute to the underlying costs of every single citizen. It is about time we started holding administrators responsible for their decisions and actions.

Many citizens, business owners, builders, employers, vendors, and employees have become frustrated because it seems this city's managers just don't care about running city services in a manner that best serves the public.

Civil Action Press believes the citizens of Los Angeles could use an advocate for improved city services, accountability, and reform. Too many businesses and employers are leaving Los Angeles.

Consequently, we would like to assess both the need and the possibilities for launching such a service.

If you are a citizen, business owner, vendor, etc., with a complaint, improvement, an issue (especially waste fraud, and/or abuse), or you have suffered retaliation as a result of making a report or complaint about city services,

Or, if you are an attorney wanting to use your talents to bring about city reform and accountability and are not afraid of the City Attorney's Office,

Or, if you are frustrated on one of those neighborhood councils...

Or, if you would like to donate to the cause...

Please email us at civilactionpress@yahoo.com.

This is a call for action. If there is enough of a response we will be considering giving new meaning to Civil Action Press.

2 Comments:

Anonymous Anonymous said...

I think it's great to identify problems. But bitching is the easy part. How about if when you identify a problem or waste, you also present a solution that's responsible, feasible and actually works.

9:15 AM  
Blogger The Gadfly said...

Thank you for your comments and assistance.

With regard to bitching... Bitching is good. It is an identification of a problem. Here in this culture, we shoot the messengers. In the Edwards Deming culture that drove Japan to success through quality, it empowers and encourages complainers. Then it focuses group attention on the root cause to fix the problem.

It takes time and effort to listen, understand, identify and prioritize complaints and issues.

Consistent with that endeavor, I am listening to your bitching about our "bitching."

In response, we have identified huge areas of mismanagement and waste in city services. We have prioritized the DWP as the number one area of concern because their services maintain and provide the infrastructure that affect each citizen and business. When their quality goes down, our production is interrupted or stops. When their costs go up, the cost is reflected in our products and services. When it cost too much to do business in Los Angeles, our products cost more and employers leave. Consequently, we think it is important enough for us to spend the time to focus and fuss about it.

Your time, effort, support, and feedback are greatly appreciated.

2:41 PM  

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